The 5 Factors of Great Customer Service
In their defining book, Delivering Knock Your Socks Off Service, authors Thomas K. Connellan and Ron Zemke detailed the five criteria for providing your […]Read More
Who else wants to become an effective leader? (VIDEO)
My name is Andy Sokolovich and I love learning about effective leadership! My eleven years in the Unites States Air Force allowed me the […]Read More
7 quick tips to writing a bad-ass sales letter
Does snail mail still work? With the ever-growing mass of junk email recipients are receiving these days, the traditional sales letter is making a […]Read More
A lesson in success…BE YOURSELF!
I have a confession to make. When I started Bent Business Marketing back in 2012, I was seriously wet behind the ears. I just […]Read More