What should I charge for my services?
Most people, and I was one of them, scour the internet trying to find the right dollar amount to charge their customers or clients. […]Read More
The 5 Factors of Great Customer Service
In their defining book, Delivering Knock Your Socks Off Service, authors Thomas K. Connellan and Ron Zemke detailed the five criteria for providing your […]Read More
What’s next? How Apple keeps their customers hungry for another bite
Are your customers excited about your future products or services? I know that it’s becoming cliché to reference Apple in posts geared toward business […]Read More
5 Lies we tell ourselves when our business starts to fail
It happens to every entrepreneur at least once. Business is a fickle thing. First, an idea is hatched. A passion is ignited that leads […]Read More