What should I charge for my services?
Most people, and I was one of them, scour the internet trying to find the right dollar amount to charge their customers or clients. […]
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The 5 Factors of Great Customer Service
In their defining book, Delivering Knock Your Socks Off Service, authors Thomas K. Connellan and Ron Zemke detailed the five criteria for providing your […]
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What’s next? How Apple keeps their customers hungry for another bite
Are your customers excited about your future products or services? I know that it’s becoming cliché to reference Apple in posts geared toward business […]
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The greatest marketing tip of all time
Marketing is simple when you begin to understand that the first product you need to market is yourself. Before I get into the meat […]
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5 Lies we tell ourselves when our business starts to fail
It happens to every entrepreneur at least once. Business is a fickle thing. First, an idea is hatched. A passion is ignited that leads […]
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